Privacy Policy
At VideoTranscript.io, we respect your privacy and are committed to protecting your personal information while providing AI-powered video transcription services.
Last Updated: January 2026
This Privacy Policy explains how VideoTranscript.io collects, uses, protects, and manages user information when you use our video transcription and AI transcription services.
How We Protect Your Information
VideoTranscript.io is built around secure data handling, responsible AI processing, transparent privacy practices, and user control. We use your information to provide reliable video transcription services, improve platform performance, and protect account security.
Introduction
This Privacy Policy describes how VideoTranscript.io handles information when you access our website, create an account, upload files, or use our AI-powered video transcription services.
By using VideoTranscript.io, you agree to the collection and use of information as described in this policy. We are committed to maintaining user privacy, protecting personal information, and explaining our practices clearly.
Information We Collect
We collect information needed to operate VideoTranscript.io, provide transcription features, improve the platform, and keep user accounts secure.
Account Information
This may include your name, email address, account details, and related profile information.
Usage Information
This may include website interactions, feature usage, device information, and performance data.
Uploaded Content
You may upload video or audio files for transcription processing. Uploaded content is processed only to provide the requested services.
How We Use Information
VideoTranscript.io uses collected information to provide transcription services, improve platform performance, respond to support requests, maintain security, and improve the user experience.
We may also use technical and usage information to identify errors, prevent misuse, understand feature performance, and make our AI transcription workflows more reliable.
AI Processing & Uploaded Files
VideoTranscript.io uses AI transcription technology to convert uploaded video and audio files into written transcripts. Uploaded files are processed to generate the transcript or related output requested by the user.
We handle uploaded content responsibly and limit processing to service delivery, platform security, and user-requested functionality. Users maintain control over their uploaded content and may manage files through their account tools where available.
Third-Party Services
VideoTranscript.io may work with trusted third-party services such as payment providers, analytics tools, hosting providers, and customer support tools.
These third parties receive only the information required to perform their services. We expect service providers to handle information responsibly and support the security and privacy of our platform.
Data Security
We use reasonable technical and organizational safeguards designed to protect user privacy and data security.
Security Practices
- Encryption practices for sensitive data handling
- Secure infrastructure for platform operations
- Access controls to limit internal data access
- Monitoring to help identify and prevent misuse
Data Retention
We retain information for as long as needed to provide VideoTranscript.io services, maintain accounts, comply with legal obligations, resolve disputes, and support security.
Users may request deletion of personal information or manage account data where available. Some information may be retained when required for legitimate business, legal, or security reasons.
User Rights
You have choices and rights regarding your personal information. Depending on your location and applicable law, you may be able to make privacy-related requests.
Children's Privacy
VideoTranscript.io is not intended for children under the required age in their location. We do not knowingly collect personal information from minors in a way that violates applicable privacy requirements.
If we learn that a minor has provided personal information without appropriate consent, we will take steps to remove that information where required.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When updates are made, we may revise the last updated date and provide notice where appropriate. Continued use of VideoTranscript.io after changes means you accept the updated policy.
Questions About Privacy?
For privacy-related questions, contact our support team.
support@deotranscript.io